Global Product Service and Training with AMETEK LMS

At AMETEK Level Measurement Solutions, we are proud to provide customers with a comprehensive global service and training program designed to keep your level measurement instruments performing at their best.

Our offering spans a complete range of field services, specialized training programs, repair (RMA) services, dedicated technical support, and unmatched precision welding and engraving

Our commitment extends beyond just delivering high-quality products — we focus on tailored service solutions that address your specific operational needs. From installation and commissioning to ongoing maintenance and training, our goal is to ensure performance, reliability, and data integrity.

Our products are known for their quality and reliability, and our global service programs ensure they continue to meet those standards throughout the life of the instrument. Knowing your instrumentation is operating at peak performance not only safeguards measurement accuracy, but also enhances your confidence as you optimize processes and improve efficiency.

Download our Global Service Program for more info.

GLOBAL SERVICE PROGRAM

Do you have questions regarding our service & training offering?

Our services are built around strengthening your business and are in-line with our mission to be your first call when performance matters. If you need assistance or have questions regarding our service & training offering, please contact us by using the link below.

Contact us

Immediate support needed?

Contact your local service department directly

  • Americas
  • Europe & Africa
  • Middle East
  • Asia
  • China

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call 630-969-4000
request Tech Support or email fieldservice.magnetrol@ametek.com

After hours or weekends and holidays:
Call 630-723-6730

RMA, Repairs, Returns:
630-969-4000
fieldservice.magnetrol@ametek.com

Solutions with Innovation

During business hours:
Call (203) 729-6434
or email ct-nau-customerservice@ametek.com

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +32 (0)52 45 11 11
request Tech Support or email support.magnetrolbe@ametek.com

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +971 4 8806345 request Tech Support

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +65-6634-0581 request Tech Support

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +86-21-3763 -2111 request Tech Support

In the spotlight

Most frequent requested services by our customers.

Periodic Health Check / Validation Services

Periodic Health Check / Validation Services

Our validation services range from basic health checks (e.g., installation, configuration, echo curves, etc.) to advanced safety and reliability reviews mandated by specific industries.

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Global Training Program

Global Training Program

Increase your understanding of the products, technologies & principles used in process instrumentation for level and flow measurement.

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Commissioning and Start-up Assistance

Commissioning & Start-up Assistance

Commissioning & Start-up Assistance

With their vast application knowledge, our service experts can help you optimize product performance in your specific application.

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All AMETEK Level Measurement Services

A complete overview of all our other services

Field Service

Our field service team exists out of qualified, experienced engineers and technical personnel. They are trained to provide you with world-wide field support that is global in scope yet local in its implementation.

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Precision Welding and Engraving

AMETEK LMS offers precision welding and laser engraving to suit a wide range of challenging industrial applications and materials.


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Tech Support

We are not just a supplier, we partner with our customers and use all our resources to provide solutions that meet your specific needs. Our technical experts will assist you with configuration, calibration and troubleshooting issues.
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Repair Services (RMA)

To protect your equipment and systems against long downtime, our competent repair and service team is at your disposal. If you believe that one of your devices is not working optimally please do not hesitate to contact us.
 
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Training

Detailed, technical training, delivered to your team at your site, a location of your choice or at an AMETEK LMS facility. Our industry experts will take the time to understand your specific needs around training, typically linking technology knowledge to your applications.
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