Health Check and Validation Services

Our validation services range from basic health checks (e.g., installation, configuration, echo curves, etc.) to advanced safety and reliability reviews mandated by specific industries. These advanced health checks include proof testing for Safety Instrumented Systems (SIS) ensuring level controls are operational and perform according to designated Safety Integrity Levels (SIL).

Tank overfill prevention is an area of expertise for AMETEK Level Measurement Solutions and we have an extensive product portfolio for automated overfill prevention systems conforming to API STD 2350. Advanced health checks provide periodic verification of system function and integrity; supported by documentation showing that scheduled reviews were conducted with the associated results.

For Life Sciences Instrument Validation, we can also assist you in the development of IQ/OQ documentation, generate and document conformance reports, and perform calibration verification.

What's included in a Health Check?

Check installation (e.g., insulation, heat tracing, correct tightening of the transmitter – double-check torque, etc.)

Check configuration and optimize or fine-tune when necessary

Check diagnostic information and history

Check live echo curves and store them (when applicable)

When requested, perform an optional function test (e.g. with water or with diesel)

Upon request and when possible – test with process liquid under process conditions

Provide recommendations in view of optimal performance in the given application

Deliverables – To customer:

Configuration file ‘as found’ and ‘as left’

Echo curves ‘as found’ and ‘as left’ (when applicable)

Provide recommendations

Visit or proof test reports (when applicable)

Time sheet

Service overview (work order) including service time, expenses and parts

In the spotlight

Most frequent requested services by our customers.

Commissioning & Start-up Assistance

With their vast application knowledge, our service experts can help you optimize product performance in your specific application.

Troubleshooting

Whether a sudden emergency arises, or an instrument’s performance has noticeably changed, our experts can be deployed around the globe to provide expert troubleshooting.

Remote Services

Our technicians have all the necessary credentials to reach any remote facility when in-person services and training is required.

Immediate support needed?

Contact your local service department directly

Americas
Europe & Africa
Middle East
Asia
China

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call 630-969-4000
request Tech Support or email fieldservice.magnetrol@ametek.com

After hours or weekends and holidays:
Call 630-723-6730

RMA, Repairs, Returns:
630-969-4000
fieldservice.magnetrol@ametek.com

Solutions with Innovation

During business hours:
Call (203) 729-6434
or email ct-nau-customerservice@ametek.com

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +32 (0)52 45 11 11
request Tech Support or email support.magnetrolbe@ametek.com

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +971 4 8806345 request Tech Support

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +65-6634-0581 request Tech Support

Magnetrol - Orion Instruments - Drexelbrook

During business hours:
Call +86-21-3763 -2111 request Tech Support

Health Check for Guided Wave Radar Products

AMETEK Level Measurement Solutions offers basic and advanced Health Check services to ensure that your instrumentation is always in compliance. Contact our service support for more information.

Contact Us

All AMETEK Level Measurement Services

A complete overview of all our other services

Tech Support

We are not just a supplier, we partner with our customers and use all our resources to provide solutions that meet your specific needs. Our technical experts will assist you with configuration, calibration and troubleshooting issues.

Training

Detailed, technical training, delivered to your team at your site, a location of your choice or at an AMETEK LMS facility. Our industry experts will take the time to understand your specific needs around training, typically linking technology knowledge to your applications.

Repair Services (RMA)

To protect your equipment and systems against long downtime, our competent repair and service team is at your disposal. If you believe that one of your devices is not working optimally please do not hesitate to contact us.

Precision Welding and Engraving

AMETEK LMS offers precision welding and laser engraving to suit a wide range of challenging industrial applications and materials.

Health Check and Validation Services